An essential element for any Business investing in Information Technology is the assurance of support. Cronus recognises this importance and offers its clients a fully flexible service contract, tailored to the requirements of each business.
The support services illustrated below are provided as a guideline only; we would be more than happy to discuss a specific support contract to suit your individual Business needs.
4/8 hour response - Our standard support contract gives the customer a contact point for resolving any system-based problems. We are proactive in our approach, which means checking backups, disk space and general housekeeping.
Did you know that a good percentage of problems can be solved quickly and cost-effectively over the telephone?
Let our trusted service representatives assist you and your employees with all of your IT questions.
Cronus can also offer a telephone support service direct to a developer on top of your existing support contract, or by itself.
In today’s challenging market, managers have to cope with a reduction in their IT budget, while still having the same demands placed on them.
Cronus has implemented their Care Contract in order to offer increased flexibility and cost efficiency to its clients.
So what benefits does a Care Contract provide?
For further information or for a no obligation discussion about Software Support, please contact us today