Minimum Business Disruption

At Cronus we have a highly skilled team with extensive knowledge and understanding of the needs of businesses in general. We understand the implications caused by IT down-time, and the resultant loss of fee-earning opportunities.

We therefore keep all on-going maintenance of your network to a pre-agreed, scheduled basis as per our Service Level Agreement (SLA). Nothing will disrupt your system during business hours; indeed the majority of our work will be done after 11pm – or at weekends, with two weeks notice.

If this is not convenient, you can request that maintenance is carried out at another time, so if, for example, you have an urgent need for weekend access, or even a client meeting or presentation the other side of the world, we can accommodate your needs.

Your system will be fully backed-up prior to all maintenance work, and then tested prior to release.

We apply this same rigour to the client take-on process, and this, together with our certified Project Management skills, has enabled us to fast-track implementation thereby minimising business disruption. The majority of our take-on work is completed out of office hours – and the last client transfer resulted in just one hour’s down-time in total. Our aim is to make this zero-to-minimum.